FAQ
Absolutely. At Midtown Collision, we stand behind our craftsmanship with a lifetime warranty on all workmanship— for as long as you own your vehicle. Rest assured, your satisfaction and safety are our top priorities.
Yes, we work with all insurance companies and can assist you throughout the claims process to make things easier and faster. Just let your insurer know you’re choosing Midtown Collision—we’ll handle the rest.
We use the latest waterborne paint technology, approved by all major vehicle manufacturers. This ensures an accurate color match and helps protect the environment by reducing solvent emissions.
Yes, we provide loaner cars through our rental car partner. If your insurance doesn’t include rental coverage, we’ll still provide one to keep you on the road. Contact us for details and availability.
Repair times vary depending on factors like damage severity, parts availability, and the insurance process. At Midtown Collision, we’ll keep you informed every step of the way and work hard to return your vehicle as quickly as possible—without compromising quality.
No, you're not required to get multiple estimates. In fact, modern repairs often require vehicle disassembly and referencing OEM procedures to write an accurate repair plan. Just tell your insurance company you’ve chosen Midtown Collision—we’ll take it from there.
Yes. By law, you have the right to choose your repair facility—not your insurance company. Midtown Collision works with all insurers, and we’ll make the process as smooth and stress-free as possible.
Yes. Our goal is to return your vehicle to its pre-accident condition—or better. With expert technicians, factory-approved repair methods, and high-quality paint matching, your car will look like it was never damaged.
Yes. We are trained and equipped to work on modern materials like aluminum and high-strength steel, following OEM repair procedures to ensure proper safety and performance.
Absolutely. We use computerized color-matching technology and waterborne paint systems approved by vehicle manufacturers to deliver an exact match to your vehicle’s original finish.
That’s common. Many repairs require disassembly to uncover hidden damage. If additional damage is found, we’ll notify both you and your insurance company right away and revise the estimate as needed.
Yes. We clean and inspect every vehicle before delivery. In most cases, your car will receive a complimentary wash and interior vacuum so you get it back in great shape.
Yes. We can repair leased or rental vehicles and ensure the work meets the standards required to avoid end-of-lease penalties.
Our primary focus is collision repair, but we do handle light restoration and rust repair depending on the vehicle and severity. Contact us with details, and we’ll let you know how we can help.
While we follow OEM repair guidelines and use factory-trained technicians, some certifications depend on the specific make. Contact us for details about our certifications for your vehicle brand.